Playbooks
Playbook

Incident Response Runbook

Security

6 min read

The 5 phases

  1. Detect
  2. Contain
  3. Eradicate
  4. Recover
  5. Learn (blameless postmortem within 5 business days)

The one-page format

Roles: incident commander, comms lead, tech lead, legal contact. Contact tree with backups. Regulator notification thresholds (GDPR 72 hours, CCPA 45 days).

Rehearsal cadence

Tabletop every quarter. Full simulation annually.

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Bi-weekly notes on fractional hiring and executive playbooks.

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