FAQ
Questions, answered.
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Getting started
- What is RecruitFractional?
- RecruitFractional is a curated marketplace where companies hire vetted fractional and interim C-suite and VP-level operators. Companies subscribe for access to the directory, post searches, and message executives directly. There is no agency retainer and no percentage-of-salary commission.
- What does fractional mean?
- A fractional executive works part time in a senior leadership seat, typically one to three days per week, on an ongoing engagement. Interim executives work full time for a defined period, usually covering a gap or leading a transition. Advisory engagements are lighter touch, often a few hours per month.
- Which roles can I hire through the platform?
- We cover 27 senior functions across the C-suite and VP level, including CFO, CMO, CRO, CTO, COO, CPO, CHRO, CGO, and VP-level equivalents in sales, marketing, finance, engineering, product, people, and operations.
- How fast can I get a shortlist?
- Most companies see a first shortlist within a few business days of publishing a search. AI matching ranks the directory against your brief immediately, and our team reviews the top candidates before you see them.
- Do I need a subscription to browse executives?
- Yes. Executive names, links, and contact paths are visible only to subscribed accounts. Visitors see anonymized cards with role, seniority, availability, and initials so they can gauge depth of the network without bypassing the platform.
Pricing and billing
- What do company plans cost?
- Starter is $99 per month for one open role. Growth is $299 per month for unlimited roles, AI matching, and pipeline tools. Enterprise is $1,500 per month for multi-team workspaces, roster management, and priority support. All plans are monthly and can be canceled anytime.
- Is there a free plan for companies?
- No. Directory access is paid because it protects executive privacy and keeps the network free of unserious buyers. Starter at $99 per month is the lowest entry point.
- What does the Executive Pro plan include?
- Executive Pro is $79 per month and adds priority placement in search results, unlimited inbound messaging, profile analytics including search appearances and profile views, and access to apply to every open search. Executives can also list a free profile.
- What does the Recruiter plan include?
- The Recruiter plan is $99 per month. It gives third-party recruiting firms a workspace to manage a roster of fractional executives, submit candidates to open company searches, track submissions and placements, and maintain a public firm profile.
- How do I cancel or change my plan?
- Open Billing in your dashboard and manage the subscription through the Stripe customer portal. Cancellation takes effect at the end of the current billing period, and you keep access until then. We do not prorate partial months.
- Do you offer refunds?
- Subscription fees are non-refundable except where required by law. If something went wrong on our side, contact support and we will make it right, usually with account credit.
- What payment methods do you accept?
- All payments run through Stripe. We accept major credit and debit cards, and Enterprise accounts can request invoicing. Card details are handled entirely by Stripe and never touch our systems.
Placement fees
- Is there a placement fee?
- Yes. When a hire is made through the platform we charge a flat $1,000 placement fee. It is the same amount for every role, every seniority, and every rate. There is no percentage of salary and no percentage of the retainer.
- Who pays the $1,000 placement fee?
- The sourcing party pays. If a company found and hired the executive through the platform, the company pays. If a recruiting firm submitted the placed candidate, the recruiting firm pays. Executives never pay a placement fee.
- When is the placement fee due?
- Payment is due within 30 days of our system confirming the placement. You receive an invoice by email as soon as confirmation happens, with the due date on it.
- How is a placement confirmed?
- Either party can mark an engagement as started, and the other party gets a notification to confirm or dispute. If nobody disputes it within 7 days, the system auto-confirms and issues the invoice.
- What if I dispute a placement?
- Raise the dispute from the placement record before confirmation, or reply to the invoice email. Billing pauses while our team reviews the message and engagement history. If the placement did not happen through us, we void the fee.
- What happens if the placement fee is not paid?
- Overdue accounts go on a billing hold, which suspends directory access, messaging, and new searches until the balance is settled. Existing records stay intact. We do not delete your data over an unpaid fee.
- Can I hire an executive off-platform to avoid the fee?
- No. Our Terms include a 12-month non-circumvention clause. If you hire an executive you first met through RecruitFractional, the flat $1,000 fee applies whether the paperwork ran through the platform or not.
- What if the engagement ends early?
- The flat fee covers the introduction and is not tied to engagement length. If an engagement ends within the first 30 days for reasons unrelated to the company, contact us and we will review a credit toward a replacement search.
For companies
- How do you vet executives?
- Every profile is reviewed before it appears in the directory. We check identity, verify LinkedIn and work history, review the resume against the claimed track record, and can collect references. We do not run criminal background checks, and we do not claim to.
- Can I keep my search confidential?
- Yes. Searches are masked by default. Executives and recruiters see the role, function, seniority, stage, industry, and requirements without your company name until you choose to reveal it in a conversation.
- Can multiple people from my team use one account?
- Yes. Growth and Enterprise workspaces support multiple members with owner, admin, and member roles. Each account belongs to one workspace type, so a person cannot hold both a company workspace and an executive profile on the same login.
- What does AI matching actually do?
- It scores every relevant profile in the directory against your written brief, weighting function, seniority, industry, stage, skills, availability, and rate fit, then explains why each candidate ranked where it did. You still make every decision.
For executives
- How much does it cost an executive to join?
- Listing a profile is free. Pro at $79 per month adds priority visibility, unlimited messaging, analytics, and access to every open search.
- Will companies see my rate?
- Only subscribed companies see your rate range, and only if you publish one. We recommend a range rather than a single number so you retain negotiating room.
- Do I pay anything when I get hired?
- No. Executives never pay the placement fee and we never take a cut of your retainer. You negotiate your rate directly with the company and invoice them yourself.
- Can I control who sees my profile?
- Yes. You choose whether your profile is published, and you can set availability to available, limited, or booked at any time. Anonymous visitors never see your name, links, or contact details.
For recruiters
- Who can use the Recruiter plan?
- Independent recruiters and third-party recruiting firms placing fractional and interim executives. You must attest that you are a third party and not hiring for your own company. In-house talent teams should use a company workspace instead.
- Do you take a share of my recruiting fee?
- No. You keep 100% of whatever you negotiate with your client. Your only costs are the $99 monthly subscription and the flat $1,000 placement fee when a candidate you submitted is hired.
- Can I track submissions and fees in one place?
- Yes. The recruiter analytics page shows submissions, stage progression, placements, and your private fee ledger, so you can see conversion rates and revenue per client without a separate spreadsheet.
Privacy and security
- How do you protect my data?
- Data is encrypted in transit and at rest, every account is isolated by row-level database authorization, uploaded photos and video sit in private storage served through access checks, and payments are isolated inside Stripe. See our Privacy Policy for detail.
- Do you sell personal data?
- No. We do not sell or share personal data, and we do not use advertising networks, data brokers, or third-party retargeting.
- Can I get a DPA signed?
- Our Data Processing Addendum applies automatically when you accept the Terms, including the Standard Contractual Clauses for EU and UK transfers. If your procurement process needs a countersigned copy, email legal@recruitfractional.com.
- How do I delete my account and data?
- Request deletion from account settings or email privacy@recruitfractional.com. We delete or anonymize your data within 90 days, keeping only what tax, accounting, dispute, and anti-abuse obligations require.